Frequently Asked Questions (FAQs)

For Buyers

1. How do I know if the product or service is genuine?

We encourage buyers to verify the legitimacy of listings before making any purchases. You can:

  • Contact the seller and ask for more details or additional photos.
  • Look for reviews or ratings if the seller has them.
  • Always meet in a public place if the transaction involves physical goods. If you encounter suspicious activity or fraudulent listings, please report them immediately to our team at support@bharatvigyapan.com.

2. Can I negotiate the price of a product or service?

Yes, you can negotiate directly with the seller. We recommend being respectful and clear in your communication to reach a mutually agreeable price. Keep in mind that the seller is not obligated to accept any offers that are lower than their asking price.

3. How can I track my order or shipping?

BharatVigyapan.com does not handle shipping or order tracking directly. The seller will typically provide you with shipping details, including tracking information once the item has been dispatched. Always confirm shipping terms with the seller before finalizing a transaction.

4. What should I do if I don’t receive the product or service after payment?

If you’ve already paid but haven’t received the product or service, immediately contact the seller to inquire about the status. If you cannot resolve the issue with the seller, you can report the issue to us at support@bharatvigyapan.com for assistance.

5. Is it safe to share my personal information with the seller?

You should always exercise caution when sharing personal information. It is best to keep sensitive data such as your address, banking details, and identification numbers private unless absolutely necessary. For safety, use the platform’s secure messaging system to communicate with sellers before making transactions.

6. Can I leave feedback or a review for a seller?

Yes, BharatVigyapan.com encourages buyers to leave feedback or a review after completing a transaction. Reviews help future buyers make informed decisions. Please ensure that your feedback is respectful and accurate.

For Sellers

1. How do I edit or update my ad after posting?

Once your ad is live, you can easily edit it by logging into your account and navigating to the My Ads section. From there, you can make changes to the title, description, price, or images. Make sure all information is up to date to attract potential buyers.

2. How do I know if someone is interested in my ad?

When a buyer expresses interest in your listing, you will receive a notification via email or on the platform’s dashboard. You can then contact the buyer directly through the platform’s messaging system to finalize the transaction details.

3. Can I post ads for used or secondhand items?

Yes, you can post ads for secondhand items on BharatVigyapan.com. When posting a used product, be sure to clearly mention its condition in the ad description. Buyers appreciate transparency about the item’s condition and any wear or tear.

4. What happens if I accidentally post an ad with the wrong information?

If you realize that you’ve posted incorrect information, you can edit your ad directly from your account. If you need assistance in correcting the ad or if it violates any guidelines, contact our support team at support@bharatvigyapan.com.

5. How do I protect myself from fraud when selling?

  • Use secure payment methods: We recommend using secure payment services that provide buyer protection. Avoid cash transactions if possible.
  • Meet in public places: If selling in person, always arrange to meet in public, well-lit areas.
  • Verify buyer details: Be cautious if a buyer asks for unusual payment methods or offers a price much higher than the listed amount.

6. Can I advertise my business or company on BharatVigyapan.com?

Yes, BharatVigyapan.com allows businesses to post ads. If you are advertising a business or service, ensure that your ad complies with the advertising guidelines, including clarity, transparency, and honesty about your offerings. Business listings must be professional, and pricing must be clear.

7. How do I avoid getting scammed by buyers?

  • Always verify the buyer’s details and be cautious of any buyer who seems too eager to make a quick transaction or offers more than the asking price.
  • Do not ship goods until payment is confirmed, especially with unverified or new users.
  • Meet in public places for transactions involving high-value items, and consider using secure payment methods with buyer protection.

8. Can I promote my ad for better visibility?

Yes, BharatVigyapan.com offers paid promotional options that can help your ad reach a larger audience. You can choose to promote your ad at the time of posting or later, depending on your preferences. For more details on promoting ads, please refer to the Promotions section on the platform.

General Questions for Both Buyers and Sellers

1. Is there a fee to post an ad on BharatVigyapan.com?

BharatVigyapan.com offers both free and paid options for posting ads. Free ads are available for certain categories, while others may require a small fee to ensure premium placement or increased visibility. Please check the Pricing section for more details.

2. How long does my ad stay active?

The duration of your ad’s activity depends on the type of ad you post. Typically, ads stay live for 30 days. You will be notified when your ad is about to expire, and you will have the option to renew it.

3. Can I post ads for illegal products or services?

No, BharatVigyapan.com prohibits the posting of ads for illegal, harmful, or fraudulent products and services. This includes counterfeit goods, illegal substances, and any content that violates Indian law. Ads violating this policy will be removed, and users may be banned.

4. What should I do if I encounter technical issues on the site?

If you encounter any technical issues, please clear your browser cache or try accessing the site in incognito mode. If the issue persists, contact our support team at support@bharatvigyapan.com for assistance.

5. Can I post multiple ads for different products or services?

Yes, you can post multiple ads for different products or services. However, make sure that each ad follows our Terms and Conditions and accurately represents the item or service being offered.

6. What should I do if I no longer wish to receive notifications from BharatVigyapan.com?

You can manage your notification preferences by logging into your account and going to the Account Settings. From there, you can choose to turn off email notifications or adjust your preferences.

Important Links

Contact Us

If you have further questions or need assistance, our support team is always here to help. Please contact us at:
Email: support@bharatvigyapan.com

Thank you for using BharatVigyapan.com. We’re here to ensure you have a safe and enjoyable experience on our platform!